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Healthcare is an essential service that touches all of our lives. We help private and public healthcare leaders make it better, more affordable and more accessible for millions of people around the world. We have worked with healthcare facilities on analyzing and improving CAHPS scores, patient intake, triage process, call center workflows, and truly understanding what isn’t working from both sides of the coin – the patient and the provider – while developing a clear strategy and implementation plan that improves the quality of care for patients and working environment for healthcare workers. Healthcare is changing rapidly, and we are proud to be at the forefront of those changes, making a positive impact on the lives of so many.