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Government Agencies

Government agencies are constantly under pressure to improve their efficiency and effectiveness. To meet these challenges, they often rely on process improvement initiatives. Process improvements can take many different forms, but one common goal is to introduce best practices into an organization. Best practices are simply proven methods that have been shown to produce superior results. In order to identify best practices, we look closely at several areas: overall strategy, customer service, enterprise and individual performance management, organizational effectiveness & structuring, change management, IT infrastructure, governance framework and introducing best practices. By examining these areas in detail, we can help government agencies improve their operations and better serve the public.