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The Operational Elements Of CX | CPC TV

May 11, 2021


Amanda Russo, Founder & CEO of Cornerstone Paradigm consulting drops in on this episode of Cloudlinx: The CX Experience Video Series to discuss making large scale technology shifts in business, and how that impacts the Customer Experience.

Tune-in With Frank Wassenbergh and Kevin Sheehan from Cloudlinx, as they speak to Amanda about People, Processes, Technology, and the Customer Experience, and how to assess and execute a holistic technology solutions.